Managed Support Services

Overview

Steering towards better digital experiences with top-tier Managed Support

No matter how expensive the set of wheels you own. You need fuel to run and go places. Similarly, your digital infrastructure needs constant support and a superior propellant to drive your business towards seamless digital experiences in this ever-changing hyper-digital landscape.

Our managed support services are steered by an industrious group of certified digital enablers who bend over backward to maneuver your business toward immersive digital experiences and constant growth.

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Our managed support services are designed to improve digital experiences and create streamlined digital foundations for sustainable success. The team’s consistent uptime and technical depth are the driving forces behind our coherent support services delivered across the globe.

Strategic Consultations
CX/UX/UI Audit & Recommendations
Digital Marketing Audit
Performance Optimization
Comprehensive Security Management
Technical & Hosting Audit
Commercial Road Map
Platform Upgrades
Real-time Platform Monitoring
Scalability Planning & Execution
Outage Recovery
Bug Fixing
Server Monitoring
Advanced Analytics & Reporting
Customization & Integration

Why Krish for Managed Support?

Krish will stand by your side, holding your gears and driving your business forward while ensuring seamless digital experiences. We will help you create a digital business to thrive in tomorrow's digital landscape.

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Growth Roadmap

Get a strategic vision to craft seamless digital experiences for your digital business.

Regular Audit

We keep a consistent watch on all aspects of your digital business to ensure frictionless CX and help you stay ahead of the curve.

24*7 Support

No matter what time of day it is, our support team will provide 100% assistance, ensuring seamless digital experiences around the clock.

Dedicated Team

Our team of skilled and certified digital experience experts will help your digital business overcome the bumpy patches without hiccups.

Flexiblity

Choose the support plan and support services that suit your business needs and objectives

Online Tools

Learn about online resources you can leverage to help your business evaluate and better in the long run

Enjoy Stress-free Support

Our support and maintenance come with a quick TAT, keeping your digital store up and running seamlessly to help you win the seamless CX race! Our team renders hassle-free support 24/7 to help you reach your business goals faster.

24/7 Critical Support
Quick Turnaround Time
Rapid Issue Response
Industry Best Practices
Insightful Consulting
Project Tracking System
Flexible Support Packages
Unlimited Support Requests

Tools We Use

Our support team leverages the best tools available in the market to help you unlock the power of an experience-centric digital store in the fast-paced industry.

Our work in action

B2C
D2C
Middle East & Africa
Food & Beverage

Unlocking the power of safe drinking water leveraging eCommerce

View Case Study

B2C
D2C
North America
Health & Beauty

BioIQ Creating Healthy Customer Experience with Digital Amplification

View Case Study

B2C
D2C
APAC
Health & Beauty

Boddess Brings the Beauty-Tech Retailer in Global Spotlight

View Case Study

B2C
D2C
Middle East & Africa
Consumer Goods

Transforming UAE's Largest Consumer Cooperative with Superior CX Capabilities

View Case Study

Frequently Asked Questions

What all are included in managed support services?

Krish provides end-to-end operational and maintenance support for your digital experience store. From handling complex bug fixes to tackling everyday vulnerabilities hampering your CX, our managed support services are there to help you render consistent, superior customer experiences across all touchpoints.

How much does it cost to avail of managed support services?

The cost to avail of managed support services depends on your digital experience platform requirements, your business size, and your current bottlenecks. Contact our digital experience experts to learn more about our flexible support plans.

Are dedicated developers available for support and maintenance?

Being a certified partner from leading DXPs, we have a dedicated digital experience management service and support team available 24*7*365. The team is well-versed in the DXP complexities and is skilled in providing a resolution with a quick turnaround so your digital experience stays intact.

What if I have a problem after business hours or over the weekend?

Krish's support team will provide you with emergency numbers and contact details for critical issues. The response time of our digital store’s managed support services for emergency/critical requests will be immediate.

Why should I hire Krish for my digital experience management service and support requirements?

Krish’s dedicated managed support services team will be your go-to support & maintenance partner to help you unleash the maximum potential of your DXP. With experienced and qualified platform developers, we have the potential to enable top-notch digital experience stores. For more than two decades, Krish has been empowering digital brands with feature-rich capabilities and has a flair for solving critical issues.

Managed Support Services

Overview