Required Client Success Manager (USA) at Krish Technolabs

Your Role

Client Success Manager (USA)

What You’ll Be Doing

Making sure of client success in terms of business and longevity
Making sure resources are utilized properly with the help of support and marketing team leaders.
Managing client expectations and escalations with the help of the delivery team.
Responsible for client accounts in the territory and managing them by proactively recommending corrections or next steps for each client account.
Presenting the company in the events, and be the brand ambassador of the company.
Taking care of client success for digital marketing services and providing insights to the digital marketing team for the next moves.

What We’d Love To See

Any Bachelor’s or Master’s Degree
3 to 5 years of relevant experience

It’d Be Great If You Had

Make sure client account value (LTV) increases Y-o-Y, suggesting up-sell/cross-sell opportunities to the right departments and assisting in converting them.
Assist in selling digital marketing services to current clients, work closely with the digital marketing head and country head to pitch the right digital marketing services, and assist in sales booking.
Be accountable for timely revenue generation from the assigned accounts.
Contribute to country revenue targets effectively.
Work as a team with onsite/offsite resources.
Assist in making/review of branding material of the company.
Effectively use the time to create the best possible impact.

What You Can Expect

Opportunity to work with a diverse and well-experienced team.
To be part of the team who creates phenomenal growth stories for worlds renowned brands.
Professional Growth Roadmap.
Real-time mentorship and guidance from the leaders.
A workplace that invests in your career, cares for you and is fun & engaging.
You can be yourself and do amazing work.

Benefits

Interested in joining our team of artists, geeks, strategizers, and writers? If you’re a passionate, talented individual, we want to hear from you.

Competitive salary
Flexible work-life balance with a 5-day working Policy
Paid time off
Learning & Development bonus
Health coverage
Rewards & Recognitions
Event & Festivals celebrations
Ongoing training programs
Onsite opportunities
Recognition opportunities for open-source contributions

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2 November3 November

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