Overview
Building meaningful customer experiences is how a business can scale, and impending seamless digital experiences require a lot of quick yet purpose-driven decisions. We at Krish follow a holistic digital strategy and consulting procedure that involves uncovering business needs, extracting context, inputting discussions around technical implementation, and everything in between. Well begun is half done, and thus, putting efforts into discovery and planning is what we do best.
Brands
Helping online-exclusive retailers create intuitive shopping experiences with fully customizable, high-performing digital businesses via offering the best-suited digital experience consultation.
Retailers / Traders
Enabling retailers in planning and managing their online and offline operations using comprehensive and agile omnichannel digital solutions via thorough business discovery.
D2C
Bringing customer-centricity to the center stage to create impeccable shopping experiences for D2C businesses through 360-degree business findings.
What are the challenges brands face?
Customer Centricity
Aligning your digital experience strategy with rapidly evolving, or rather exploding, customer expectations is the top challenge that needs to be addressed.
Technology Landscapes
Selecting a powerful digital experience platform (DXP), managing it to drive success, and choosing the best-suited integrations tops the list of challenges.
Omnichannel Experiences
Being and staying omnichannel is yet another crucial challenge in order to offer consistent, connected digital experiences across touchpoints.
Flexibility & Scalability
Developing a technical architecture that moves and grows as your business does is again an important aspect for overall flexibility and scalability.
Our Approach
The requirement gathering stage is defining and understanding the business goals and devising a strategy.
- Business model understanding and GAP analysis
- Target market understanding
- Competitors & current trends analysis
- Defining digital transformation roadmap
The stage where technical infrastructure, marketing goals, and commerce touchpoints are mapped and defined.
- Functional requirement gathering
- Designing Information flow and buyers’ journey
- Tech/Platform Selection
- Platforms & Requirement mapping
- Solution Architecture with integrations
- Planning for Digital Marketing
- Defining scope
With shopping journeys and buyer persona mapping, the user experience and interface planning is finalized.
- Defining design system
- Designing Customer journey/workflows
- Workable prototype
- Visual design
The final stage determines timelines, milestones, and resource allocation for the project with involved investments.
- Deliverables, timeline & milestones
- Designing Team
- Defining TCO for solution
- Roadmap for Digital marketing
Our Experts
Our work in action
- B2C
- UAE
- Consumer Goods
'Clocking' stellar success for CASIO with data-driven digital marketing
View Case StudyFrequently Asked Questions
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