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Overview

A comprehensive and effective eCommerce store audit to boost usability & conversions

Get a data-driven diagnostic check of your eCommerce store’s most critical usability, scalability, technology, and customer experience aspects to assess where you stand and design a game plan of where you want to be!

The eCommerce audit by Krish is performed by seasoned experts and is a comprehensive assessment of various eStore aspects. It covers operational as well as usability areas such as the effectiveness of your technology stack, platform suitability and utilization, utility integrations, design, customer experience, and future needs.

88% of online consumers are less likely to return to a site after a bad experience.

eCommerce businesses face a loss of atleast 10% due to poor performance.

1 in every 5 online shoppers tend to abandon their cart due to poor response time.

Benefits

An in-depth, data-driven eCommerce website audit can help you explore the opportunities and find the hidden potential that your business holds. This is the first step that identifies the business roadblocks and helps in carving out the success roadmap.
Improve conversion rates

Finding the bottlenecks of each customer journey touchpoint allows you to enhance shopping experiences that lead to improved conversions.

Grow Sales & Revenue

eCommerce audit enables you to dig deeper into the business potential and explore opportunities that can help boost revenue.

Enhance website usability

With a thorough understanding of the eCommerce platform capabilities and overall tech stack, make an architecture that’s experience-driven.

Fix security & speed issues

By knowing the roadblocks, prepare a success roadmap that can help you with a scalable, fast, and secure eCommerce infrastructure.

eCommerce Effectiveness Audit

Unlock the growth opportunities by identifying the bottlenecks and making informed decisions on your technology investment. It's the first and foremost step towards eCommerce business transformation.
Performance Audit

A thorough check on the eCommerce site health, coding structure, and other utilities to examine and conquer gridlocks.

  • Platform effectiveness
  • Integrations & customization
  • Frontend UX
  • Skill assessment

Technical Audit

Support & direction in selecting the most suitable eCommerce platform and technology to build a scalable architecture.

  • Tech-stack & Code Audit
  • Payments & Security
  • TCO assessment
  • Data handling & workflows

UI/UX Audit

Detailed inspection of end-to-end customer journey & identifying bottlenecks hampering the customer experience.

  • User journey analysis
  • Merchandizing
  • Product positioning & promotions
  • Overall CX optimization

Digital Marketing Audit

An expert-led digital marketing audit with in-depth analysis of user flows, keywords, and competition research.

  • Buyer persona mapping
  • Data insights & segmentation
  • SEO & Content audit
  • Marketing KPIs & automation

Why Krish

We are a 20 years young, platform-agnostic legion that can help you with an unbiased, honest, and insight-driven eCommerce audit to make informed business decisions.
  • 200%

    Increase in Conversion Rate Optimization CRO
  • 19%

    Increase in Performance metrics
  • 5%

    Rise in customer stickiness
  • 10%

    Reduction in Customer Acquistion Cost (CAC)

Our work in action

  • B2C
  • D2C
  • Middle East & Africa
  • Food & Beverage

Unlocking the power of safe drinking water leveraging eCommerce

View Case Study
  • B2C
  • D2C
  • North America
  • Health & Beauty

BioIQ creating healthy customer experience with digital amplification

View Case Study
  • B2C
  • D2C
  • Middle East & Africa
  • Gems & Jewellery

Over a century old business adopts Magento to expand their commerce

View Case Study
  • B2C
  • D2C
  • APAC
  • Health & Beauty

Boddess brings the beauty-tech retailer in global spotlight

View Case Study

Unlock Your eCommerce Potential


Limited-time 50% off on our comprehensive eCommerce audit, convert hidden opportunities into revenue with expert insights!
Find the growth levers your competitors missed. Let us help you uncover them.

Frequently Asked Questions

What is an eCommerce Audit?
An eCommerce audit is a thorough analysis of your store's performance, focused on identifying areas for improvement across various aspects such as UI/UX, site speed, security, SEO, and overall functionality. It helps uncover bottlenecks that might be affecting your sales, conversions, and customer satisfaction.. During an audit, experts will assess key areas such as website design, navigation, checkout process, payment gateways, mobile responsiveness, and search engine visibility. The goal of an eCommerce audit is to provide actionable insights & recommendations that optimize your store’s performance, enhance user experience, and ultimately drive growth for your business. Whether you're struggling with low traffic, CRO, cart abandonment, or a decline in conversions, an audit helps you understand where your online store is falling short and how to fix it.
Why does my eCommerce store need an audit?
eCommerce audit is a comprehensive report that checks the most-important business aspects and provides actionable insights to remove the bottlenecks. The audit helps identify the hidden business potential and explore opportunities to grow. Different audits serve different purposes, from eCommerce platform selection to building a scalable tech stack, taking data-driven marketing decisions to understand customer journeys, and improving overall eCommerce performance. All in all, an eCommerce audit is a crucial part of the process when you want to get the most out of your investment.
What is included in the eCommerce Audit report?
Based on your requirements, the pointers and insights in the report may vary. If you want a comprehensive eCommerce site audit, the report will include an analysis of your site performance, tech stack, UI/UX, content, SEO, customer experience, and more. You can ask to carry out one or more audits from our offering, and the report will include results as per your needs.
What is the timeline for the eCommerce Audit?
As per your business requirements and the areas you want to focus on, there are different kinds of eCommerce audits available. The audits range from technical to performance, UI/UX, SEO & marketing, and customer experience. There is also an all-inclusive eCommerce effective audit service that analyzes each and every aspect of your business. You can pick one or can go for the comprehensive one to get your eCommerce store thoroughly audited. The timeline varies depending on the type of audit you pick, and it can be somewhere between a week and a month.
What is the approx cost for the eCommerce Audit?
The cost varies depending on your business need and the type of audit you pick. The comprehensive one is an all-inclusive audit that analyzes all the business aspects and can thus cost high, wherein the area-specific eCommerce audit depends upon the service.
Why choose Krish for eCommerce Audit?
Krish holds 19+ years of legacy in delivering exceptional digital commerce solutions. With years of industry experience and seasoned experts in our team, we can conduct a thorough audit for your business growth. We are a platform-agnostic legion, and thus, our audits will be unbiased and honest. Moreover, the consultation and recommendations we offer based on the audit report will be best suited for your current and future needs.

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