Overview
The true digital experience (DX) revolution is powered by tech, ecosystems, and strategies that are customer-first. We at Krish provide unwavering support and tailored digital infrastructure solutions for an array of consumer goods businesses that deliver exceptional digital experiences.
Our comprehensive blend of creative, content-rich DX solutions for the digital retail revolution is designed for Consumer Goods and FMCG brands to maintain a competitive edge in an ever-evolving global landscape.
Industry Trends
With the digital CPG market expected to reach $1.8 trillion by 2025, companies need to leverage emerging trends and technologies to maintain a competitive edge. A significant 73% of consumers are engaging with brands through multiple channels, underscoring the importance of a seamless omnichannel experience. By embracing exceptional digital experiences and focusing on customer-centric strategies, brands can navigate the complexities of the modern market and drive sustained growth.
Projected
Digital CPG
Market
Share by 2025
Of Shoppers Have
Bought Consumer
Goods Online
at least Once
Consumers are
engaging with Brands
through
Multiple Channels
Focus Areas
With extensive experience in working for global home appliance brands, we understand the features, functionality, and key UX areas that make a difference. Our expertise in leveraging leading DXPs (Digital Experience Platforms) becomes a driving force for the successful enablement of the tech and marketing mix.
From products making smart homes to vehicles, wearable devices, appliances, and more, we know the nooks and canines needed to build a digital store that offers a connected shopping experience for consumer electronics brands. Trust us for a comprehensive suite of digital solutions!
Our work with leading furniture manufacturers, retailers, and DTC brands showcases our expertise in building digital infrastructure for seamless consumer experiences. For the latest tech like AR, VR staging, and smart checkouts, build your future-ready furniture business with us!
The evolving landscape of personal care and wellness brands requires content-rich experiences at each stage of their customer journey. Our experience-first approach to building digital stores weaves content, commerce, and data together for enhanced performance and a curated experience.
For building an ecosystem that supports quick commerce, resolves fulfillment and ERP integration challenges, and prioritizes shopping experiences, your brand needs a growth partner that ticks all the aforementioned boxes. Consider that you’ve landed at the right place when our experts are on your team!
FMCG goods like pet products is an industry that thrives when curated experiences are delivered. With our one-size-doesn’t-fit-all approach, we offer digital experience solutions that are unique to your business. Trust our experts for a comprehensive suite of services that help your brand gain a competitive edge.
How can We Help?
Consumer Goods is an ever-evolving industry, and our team understands how each business that falls under this umbrella needs tailored solutions. Our consultants, with years of experience, help you carve out a strategy and build a roadmap with valuable insights on platforms, partners, UI/UX aspects, and more.
Consistent brand experience (BX) is vital for FMCG brands, as fluctuating loyalty is a constant challenge in the industry. We help you plan, execute, manage, and optimize your digital presence for connected digital experiences. Our experts help you with content, commerce, and data analysis to get ahead and stay there!
Content is at the heart of everything, especially in a digitally connected world where consumers have started to feel a disconnect due to a lack of personalized experiences. From picking the right CMS (Content Management System) to managing multi-channel content leveraging all the powerful tools, we help you stay consistent.
With expertise in numerous world-leading digital commerce platforms, we are a one-and-done commerce solution partner for your consumer goods brand! Our experts suggest and help you build a commerce ecosystem backed by a customer-first approach. Strategic inputs, development, integrations, or managed support, we are a perfect partner for your success.
With over 20 years of experience in digitally transforming supermarkets and hypermarkets of the world, we have cracked the code to build a feature-rich platform for consumer goods brands. From building marketplaces to developing advanced D2C digital stores, we have got you covered.
Our team of digital marketers has the expertise to study the market and competition to develop a perfect marketing strategy for paid advertising. We take a data-driven approach to design marketing campaigns and optimize for improved ROAS. CRO and ROI stay the main focus of our performance marketing services for all kinds of FMCG businesses.
Understanding consumer behavior, buying patterns, and engagement metrics is how you understand what is going right for your business. Our Customer Journey Optimization (CJO) services for consumer goods brands is a process of defining journey stages and optimizing for better CX.
Be it 3rd party integrations, suggesting the right set of tools as per your business needs, or maintaining the current infrastructure for consistent performance, our integration experts are here to help. We cater to tailored solutions for integrating best-of-breed tools in the market for improved operational efficiency.
Connected customer journeys lead to conversions, and in today’s evolving times, it is not necessary that a journey started on the web will end there. People search and compare online, then buy it in-store or vice versa, and we help you create such connected customer journeys for a better in-store experience.
Data works in our favor only when we know how to read it, streamline it, and make informed decisions from it. With expertise in various powerful Data and Analytics tools like Adobe Analytics, Google Analytics, Salesforce Customer 360, and more, our data analysts combine Business Intelligence (BI) to gain actionable insights that work for your success.
Our work in action
- B2C
- D2C
- APAC
- Health & Beauty
Boddess Brings the Beauty-Tech Retailer in Global Spotlight
View Case Study
- B2C
- D2C
- Middle East & Africa
- Gems & Jewellery
Over a century old business adopts Magento to expand their commerce
View Case Study
- B2C
- D2C
- North America
- Health & Beauty
BioIQ Creating Healthy Customer Experience with Digital Amplification
View Case Study
- B2C
- D2C
- Middle East & Africa
- Food & Beverage
Unlocking the power of safe drinking water leveraging eCommerce
View Case StudyKey Partners
Insights
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Elevating Customer Journeys with Omnichannel Marketing Automation in APAC
21 June, 2024 Did you know that 72% of APAC consumers indicate increased store switching to manage expenses, and 35% visit Discount or value retailers more often in order to save? Consumers in...
Frequently asked questions
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