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75%
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50%
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70%
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60%
Elevating eCommerce Game with Transformative Digital Approaches
The mind defines, decides, doubts and divides - only the heart truly binds.
Challenges
- Shabby website & mobile app performance
- Traditional UI/UX
- Product discovery issues
- Server/infrastructure challenges
- Lack of product customization
Solution
Grandiose holds a premium reputation of delivering multi-sensory experience in the Emirates. With their existing platform, it wished to upgrade its performance and manage a vast product catalog. Team Krish did a thorough analysis of their website and mobile application that stagnated its performance.
Moreover, with interactively designed product pages, the experts at Krish made it easier for Grandiose’s customers to find and understand their preferred product easily. Later on, we helped their team with a strategic 3rd party integration, customization, and UI development. Lastly, with a newly revamped UI/UX, our experts helped Grandiose improve their overall performance, conversions and reduce bounce rates.
The Strategy
Experts at Krish began with a Magento Version upgrade followed by a quick and deep website analysis to improve their overall performance, reduce bounce rates, and manage high traffic. We proceeded further with crafting visually pleasing and interactive product page designs to help the customers find their product with relevant information about the redemption offers.
To improve the search experience, eCommerce experts at Krish implemented custom solution of search module “Klevu” and loyalty program Zinrelo APIs. Further, we helped them with an feature-rich mobile applications with a revamped UI/UX using GraphQL APIs. This paved a way for the backend user to create their own APP Home Page through Mobile APP Dashboard builder. Also, with a strategic organization of 3rd party integrations and customizations, Grandiose was ready to welcome the influx of heavy traffic.
Technology
Mobile First Design
Client Speaks
We are delighted to see our platforms running successfully and wtiness exceptional capabilities to manage heavy traffic. Team Krish has been extremely smooth in terms of communication and understanding our core performance requirements. With a freshly revamped interface, it is easier for us to offer a swifter customer experience.
Result
With the newly-built, futureproof application, Grandiose is experiencing a 70% increase in its overall performance. With a load time of 1-2 seconds, it is already welcoming an influx of new customers increased by 50%. Furthermore, the fresh UI/UX has helped them reduce the bounce rates by 70% and session improved rates by 50%. Overall, Grandiose is enjoying an average order value of 60% and a massive conversion rate of 70% offering a superior customer experience with its premium online grocery solutions.
Next Case Study
In the Light Urns is a family-owned cremation urn company that is in constant pursuit of providing the perfect cremation urn, cremation jewelry, and keepsakes to honor the memory of their customer's loved one. They understand the pain and agony that family members go through and strive to ensure a heartwarming and perfect last gift. This love and warmth they embed in every customer experience have made them the most prominent online cremation urn company in the USA. They were long concerned about redressing their old eCommerce platform due to performance issues and, hence, approached Krish hoping to help them stay ahead with the fast-changing times.
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