Fortifying Australian industrial supplies with robust eCommerce solutions

Building the blocks of progress towards industrial shift

Offering revolutionary industrial supplies to its esteemed clients over the past 12 years, Hunter Industrial Supplies (HIS) hails its business operations from Australia. The brand is well-renowned for its quality and extensive range of industrial products from plastic packaging material, tools, accessories, stationery, and more. To take HIS’ B2C model a step ahead, it needed a scalable solution. With comprehensive analysis, team Krish carved out an upgrade strategy that can significantly boost its performance and customer experience while removing bottlenecks.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Jeff Bezos, founder of Amazon

Challenges

Determining the Hurdles

Magento version upgrade to Adobe Commerce Cloud
Version upgrade and Netsuite Integration
ERP integration to facilitate data sync
Comprehensive design audit to determine CX touchpoints
Correcting technical SEO measures
Addressing the site security concerns
Outdated UI hampering the customer experience

Solution

Nailing the perfect commerce solutions

Hunter Industrial Supplies wished to deliver a seamless user experience while having an integrated backend that helps with better functionalities. We helped with a comprehensive strategy that can remove all the bottlenecks and help with a smoother ERP data sync experience with Adobe Commerce cloud at its core. For the same, we took the approach of creating a custom module that can help in a swift transition.

The Strategy

Powering up the industrial supply landscape for HIS

With the custom module, we started with the Magento version upgrade to Adobe Commerce Cloud for improved scalability and enabled notification functionalities for customers, orders, and products for better inventory management. clarity. As per the demand, we developed restricted payment methods compatible only with PayPal. Hunter Industrial Supplies wanted to ace its digital shopping experiences, thus we pitched in with technical SEO fixes to improve visibility and CX. In addition, we also helped them integrate some useful extensions such as Mega Menu creator, call for price, reward points, One Step Checkout, image optimizer, and Custom Price to facilitate better commerce solutions in and out.

Technology

Mobile First Design

Understood the vision and delivered on a truly on-brand experience.

Client Speaks

Lloyd Flower

Business Development Manager

"We had an amazing time working with such a professional agency. The commendable part is that the team always prioritized our custom requirements and executed the workflow satisfactorily at each stage. Krish is a proactive team of eCommerce experts you can trust."

Result

Soaring new heights with Adobe Commerce and Krish

Team Krish is all about bringing a fruitful change and guiding its clients towards a soaring height in the industry. We implemented our industry knowledge to ensure that Hunter Industrial Supplies makes the most of its technological advancement and becomes an avid player in its respective industry. With the enhanced functionalities, a well-thought migration strategy, and the ERP sync, HIS is all set to embrace better digital commerce and offer exceptional CX. The redesigned UI is already working its magic with HIS’ average order value crossing $573. That’s the power of Adobe Commerce and unparalleled digital commerce solutions by Krish!

Get in Touch