The advantages of mobile applications for eCommerce can be gauged from the fact that there were only 800 apps for people to be downloaded in the year 2008 when the app market started. Whereas, at the moment, there are more than 22 million apps available in the market. Let us dive into the most loved advantages of retailers using mobile apps.
- Dedicated and streamlined customer experience
Mobile apps are generally designed for a couple of services only, unlike a website that caters to many services. Hence, mobile apps work better in rendering filtered and relevant information to the customers. Most mobile apps are user-friendly and provide a streamlined experience for the customers than mobile websites or desktop versions.
- Apps can leverage mobile features
A mobile app allows retailers to provide the customers with refined services that no website can match. Mobile apps can leverage mobile features like GPS, Bluetooth, Camera, and many more to deliver highly customized content and effortless relevant services. For instance, the mobile onboard camera is usually used to scan QR codes and barcodes, giving users easy access to mobile payments.
- It can be accessed offline
Unlike websites, apps can work offline without an active internet connection. In case of an intermittent or no connection or when a user is at a remote location, they can still use some or all features of the app that are available offline. Retailers must keep in mind to include some offline features during their mobile eCommerce app development too.
- Faster loading time, easy navigation
Mobile apps are easy to operate and load faster. Hence they are highly preferred in the eCommerce industry. Users do not have to go through the tedious process of opening up the browser, typing the URL, on top of that, waiting for the page to load. It is much easier to click on the app icon. On top of that, what if the website is not mobile-responsive? Opening up such a website in the mobile browser can be very troublesome. Hence, it is always straightforward to navigate using mobile apps.